Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
Estimated Delivery Times Once your order has been dispatched, estimated delivery times are as follows:
- 🇪🇸 Spain: 10–12 business days
- 🇺🇸 United States: 10–12 business days
- 🌍 Other countries: Delivery times may vary. Please allow up to 20 business days.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs processing, carrier delays, or circumstances outside our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order details.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information (where available).
Lost or Delayed Packages If your order has not arrived within the estimated timeframe, please contact us at outkool.brand@gmail.com and we will do our best to assist you.
Contact For any shipping-related questions, reach out to us at outkool.brand@gmail.com.